By Applying Health Safety Protocols, Four Points by Sheraton Surabaya, Pakuwon Indah Reopen

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SURABAYA, Indonesia, June 16, 2020,/PRNewswire/ — Four Points by Sheraton Surabaya, Pakuwon Indah announced the hotel reopening today with the implementation of a health and safety protocol, making guests even more confident on planning a holiday to the capital of East Java. Located in the western area of Surabaya, we welcome tourists both for business and leisure. Four Points by Sheraton Surabaya, Pakuwon Indah will provide various features needed for travel and the best service for guests with safety being the top priority.

Whether people are visiting the city for business or leisure, they’ll be welcomed at Four Points by Sheraton Surabaya, Pakuwon Indah with attentive service and stylish comforts

The company is committed to prioritizing health safety in accordance with expert protocols to prevent transmission of COVID-19. To provide a clean and healthy environment for guests, customers, and employees, staffs use disinfectant products that have been approved and certified by government environmental agencies. In addition to that, there are several health protocols implemented to welcome guests such as the implementation of mobile check-in and e-menu to reduce direct contact with guests, use of face coverings and gloves as part of the uniform for all employees, minimum of 2 meters physical distancing, 50% capacity reduction from a normal condition for restaurant layout, seating areas in the lobby and meeting rooms, hand sanitizer placement for guests in hotel public area, and periodic cleaning with disinfectant for areas that are often touched by guests and employees, and also checking body temperature with a maximum temperature of 37.3 degrees Celsius.

Four Points by Sheraton Surabaya, Pakuwon Indah has 317 contemporary and stylish rooms. Each room is equipped with a 49-inch TV, free Wi-Fi access, and a spacious workspace. All designed to fit the needs of modern travelers who seek balance for business and leisure. The company also implements health and safety protocols in hotel facilities such as a fitness center and swimming pool so the guests can stay fit while traveling.

Guests can enjoy Indonesian specialties at Djaman Doeloe Resto & Bar with a variety of menu that can be selected directly via e-menus that have been prepared to reduce direct contact. In addition to that, guests can easily enjoy the atmosphere of Western Surabaya through direct access to Pakuwon Mall, the largest mall in Indonesia.

“We are very pleased to be able to welcome you again at the Four Points by Sheraton Surabaya, Pakuwon Indah. We have followed all the “New Normal” safety procedures and hope to welcome tourists for business or leisure to enjoy our program, variety of culinary delights, as well as an uncomplicated service ala Four Points,” said Alamsyah Jo, General Manager of the Complex, Four Points by Sheraton Surabaya, Pakuwon Indah.

About Four Points by Sheraton

At Four Points, travel is reinvented, and guests can find the timeless style and comfort they’re looking for with genuine service and everything that matters most, all around the world. Four Points hotels can be found in big urban centers, by the airport, near the beach, and in the suburbs. Each hotel offers a familiar place with an authentic sense of the local, and friendly genuine service where guests can relax and unwind, watch local sports, and enjoy the brand’s Best Brewsä program. To learn more, visit us online and stay connected to Four Points on Facebook. Four Points is proud to participate in Marriott Bonvoy, the new name of Marriott’s travel program replacing Marriott Rewards®, The Ritz-Carlton Rewards®, and Starwood Preferred Guest® (SPG). The program offers members an extraordinary portfolio of global brands, experiences on Marriott Bonvoy Moments, and unparalleled benefits including earning points toward free hotel stays and nights toward Elite status recognition. To enroll for free or for more information about the program, visit

About Marriott International

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,000 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company now offers one travel program, Marriott Bonvoy™, replacing Marriott Rewards®, The Ritz-Carlton Rewards®, and Starwood Preferred Guest®(SPG). For more information, please visit our website at, and for the latest company news, visit In addition, connect with us on Facebook and @MarriottIntl on Twitter and Instagram.

Media Contact

Firman Indra Rusindriansyah
Complex Director of Marketing Communication – The Westin Surabaya and Four Points by Sheraton Surabaya, Pakuwon Indah
Tel: +62 81393211841
E-mail: [email protected]

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